We are excited to announce that our new Customer Account Portal is live! Beginning this month, all payment processing and account management will move to the new online Customer Account Portal.
Residential Customers: To create a new account, use your Statement Number from your most recent statement to fill out the Invoice Number field in the online portal, and use your Account Number from your most recent statement to fill out the Customer Number field in the online portal (circled below).
To make a one-time payment, use your Billing Number from your most recent statement to fill out the Invoice Number field in the online portal, and use your Account Number from your most recent statement to fill out the Account Number field in the online portal (circled below).
Commercial Customers: To create a new account, use your Invoice Number from your most recent invoice to fill out the Invoice Number field in the online portal, and use your Account Number from the most recent invoice to fill out the Customer Number field in the online portal (circled below).
To make a one-time payment, use your Invoice Number from your most recent invoice to fill out the Invoice Number field in the online portal, and use your Account Number from your most recent invoice to fill out the Account Number field in the online portal (circled below).
Please note that if you are currently enrolled in paperless billing and/or automatic payments, you will need to re-enroll for these in the new portal.
For questions, please contact our Customer Service team.